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Shopping Centre Accident Claims

If you’ve been injured due to an accident in a shopping centre, you may be entitled to compensation for your suffering and losses. At McCarthy + Co Solicitors LLP, we specialise in helping clients navigate the complexities of personal injury claims, ensuring that negligent shopping centre landlords or retail lessees are held accountable. Whether your injury resulted from a slip and fall, falling objects, or any other hazardous condition, our experienced legal team will support you in securing the compensation you deserve.

Shopping centre in Dublin

Helpful Information

Accidents in shopping centres are quite common in Ireland. Whilst most incidents usually only result in very minor injuries, sometimes shoppers can sustain an injury that causes life-long health issues and suffering. Some examples of incidents that can cause serious injury include the following:
  • Slip and Fall Accidents – These often occur due to wet floors, spills, uneven surfaces, poor lighting, or obstructions in walkways.
  • Trip and Fall Accidents – These can result from hazards like loose mats, cables, debris, or uneven flooring.
  • Escalator and Lift Accidents – Occasionally there can be mechancial failures that result in injuries to shoppers.
  • Falling Object Accidents – Items falling from shelves or displays, often due to improper stacking or handling, are a common cause of injury.
  • Car Park Accidents – Include vehicle collisions, pedestrian accidents, and incidents due to poor lighting or uneven surfaces.
  • Shopping Trolley Accidents – Injuries from tipping over, collisions, or misuse of trolleys.
  • Crowd-Related Accidents – Injuries from overcrowding, particularly during sales events or emergencies.
  • Accidents in Food Courts – Slip and falls from spilled food or drinks, burns from hot beverages, or injuries from broken furniture.
  • Children-Related Accidents – Falls from play areas, getting trapped in revolving doors, or injuries from unattended children running around.
  • Security-Related Incidents – Injuries from altercations, theft attempts, or security interventions.

Bringing a shopping centre injury claim

To bring your claim, you will need to provide evidence showing the negligence of the shopping centre owner or the retail shop lessee. This includes photographs or videos of the hazard, medical records documenting your injuries, and witness statements supporting your account of the incident. Additionally, you should provide any incident reports filed with the shopping centre and maintenance records indicating prior issues or neglect. CCTV footage can also be crucial in proving how the accident occurred and the presence of the hazard.

Speak to our legal team now about your case. Call us Freephone on:

1800 390 555

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Frequently Asked Questions

Some of the questions we are often asked in relation to this topic.

  • What is the Occupiers' Liability Act 1995?

    The Occupiers' Liability Act 1995 in outlines the legal responsibilities of occupiers, including shopping centre owners and tenants, to ensure the safety of visitors on their premises. The Act defines an "occupier" as someone who has control over a property, whether through ownership, lease, or other arrangements. It imposes a duty of care on occupiers to take reasonable steps to ensure that visitors do not suffer injury or damage due to hazards on the premises. This includes maintaining the property in a safe condition, addressing potential dangers, and providing adequate warnings of any risks that cannot be eliminated. The Act differentiates between different types of visitors, such as lawful visitors, trespassers, and recreational users, with varying levels of duty owed to each group. For shopping centres, this means owners and tenants must regularly inspect and maintain their properties to prevent accidents and ensure the safety of customers and other visitors.

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  • When might a landlord or retail lessee be in violation of this Act?

    A shopping centre landlord or tenant would be in violation of this Act in various situations. These include failing to repair walkways, such as not addressing broken tiles or uneven surfaces, leading to trip hazards and injuries. Ignoring spills or wet floors without immediate clean-up or proper signage, causing slip and fall accidents, is another example. Inadequate lighting in stairwells, car parks, or other areas that result in accidents would breach their duty of care under the Act. Unsafe shelving that causes items to fall and injure shoppers, blocked or poorly marked emergency exits compromising safety during emergencies, and insufficient security measures that lead to assaults or other criminal activities are all considered breaches of the Act.

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  • Do I need a solicitor to bring my claim?

    While it is not legally required to have a solicitor to bring a claim, having one can significantly increase your chances of success. A solicitor can help you gather and present evidence, navigate legal procedures, and negotiate with insurance companies to ensure you receive fair compensation. They can also assist you with your Injuries Board application and can represent you in court if necessary. Their expertise and experience can be invaluable in building a strong case and achieving the best possible outcome for your claim.

Start your shopping centre accident claim

If you have sustained an injury in a shopping centre or retail space, and you believe the injury was caused by someone else’s negligence, you may have the grounds to bring a claim. Call us on 1800 390 555 and an experienced member of staff will discuss your situation and potential next steps. You can also email on and we will get back to you as soon as we can.

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About McCarthy + Co

With more than 30 years of experience, McCarthy + Co. has helped many people to bring successful personal injury claims against negligent third parties, including landlords and tenants of retail spaces. We are a family-run business, and we pride ourselves on offering honest, impartial, and helpful advice.

Our offices are based in Dublin and Cork, but we work with clients throughout Ireland in locations ranging from Galway to Waterford. You can count on us for legal advice, guidance, and assistance on any form of personal injury.

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Our Awards & Accreditations

We are a multi-award winning firm, accredited by the Law Society of Ireland.

Law Firm of the Year - Irish Law Awards
Irish Law Awards 2022 - Winner of Excellence & Innovation in Client Services
Irish Law Awards 2022 - Excellence & Innovation in Client Services
Irish Law Awards 2021 - Litigation Law Firm of the Year (Munster)
Q9000 The Legal Quality Standard of Ireland
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Our Partners

Directly contact our partners via email about your case.

Flor McCarthy

Flor McCarthy

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Twitter: @flormccarthy LinkedIn: /in/flormccarthy/

wears multiple hats, not only as the managing partner of one of Ireland’s leading law firms, but also as an author, speaker and an acknowledged expert in client service, innovation and marketing.

Beginning his academic journey at UCC, Flor furthered his education with a master’s degree in law from UCD. After gaining valuable experience as a solicitor in Dublin, the allure of home and the family brought him back to West Cork to contribute his expertise to the family business.
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John McCarthy

John McCarthy

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LinkedIn: /in/johnmccarthysolicitor/

is a seasoned solicitor with almost 20 years of experience, specialises in personal injury and medical negligence claims, focusing particularly on high-value compensation cases. His extensive litigation experience spans Circuit Court, High Court and Supreme Court levels.

John's practice involves a diverse range of cases, from personal injury and wrongful death to property damage, defective products, professional negligence and judicial reviews.
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