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Q9000 Quality Assurance Award 2018; Another Excellent Result!

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Q9000 rating - McCarthy + Co

We had our latest quality assurance audit in November and we are delighted to confirm that we have just received the results; we were awarded 99% again in 2018. This is the second year that we have succeeded in achieving such a high result. (We are still chasing that elusive 1%!)

This year’s achievement comes on top of results of 92% in 2012, 2013, 2014, 97% in 2015, 98% in 2016 and 99% in 2017. And these are not results that are given out lightly.

We are extremely proud of our consistently excellent performance at this rigorous standard. While many firms operate the Q standard in Ireland, it is important to note that there are three different Q standards, Q3000, Q6000 and Q9000. Q9000 is the most rigorous and demanding of the three and few firms take on the challenge, fewer still publish their results.

Our entire team work tirelessly throughout the year to bring our firm up to exacting standards that we set for ourselves and it is a source of great satisfaction for us that this has been recognised year on year in the results that we have had from this independently audited quality assurance mark. And there is only one reason that we do it: to ensure that the standard of the legal work and service that we provide for you is the very best that it can be.

Your Team at McCarthy + Co. – Personal Injury Claims and Medical Negligence Solicitors

Q9000 Gold Standard Quality Assurance Certificate McCarthy + Co. Personal Injury and Medical Negligence Solicitors

Flor McCarthy

Flor McCarthy wears multiple hats, not only as the managing partner of one of Ireland’s leading law firms, but also as an author, speaker and an acknowledged expert in client service, innovation and marketing. Beginning his academic journey at UCC, Flor furthered his education with a master’s degree in law from UCD. After gaining valuable experience as a solicitor in Dublin, the allure of home and the family brought him back to West Cork to contribute his expertise to the family business.

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