Do You Love Providing Amazing Customer Service?

Are You Looking for a Position Offering You the Potential to Grow and Develop with Excellent Career Prospects on a Par with the Best Nationally?

Would you like to do all of this close to home here in west Cork without the hassle of travelling, relocating or commuting?

McCarthy + Co. is a multi-award winning law firm providing a nationwide service in personal injury and medical negligence litigation to clients all over Ireland via our website which won best legal website at the Irish Law Awards 2014; Best Small Firm in Munster at the Irish Law Awards 2015; Excellence in Marketing and Communications at the Irish Law Awards 2017 and Munster Solicitor of the Year at the Irish Law Awards 2018.

We work to the best national and international standards in how we run and develop our business and have been ranked as the top firm in the country for our size year on year when awarded Gold Standard in the prestigious Q9000 Quality Mark; achieving a latest score of 99%. We believe that every member of our team should be the best that they can be and realise their full potential in their careers.

We have an opening in a support position in our Clonakilty office. If you know what it takes to provide amazing customer service and you love doing so and if you are looking for a position that will give you the opportunity to develop an interesting, exciting and challenging professional career for the long-term right here locally in west Cork, this could be the job for you.

We are looking for someone with a good personality who is friendly, energetic and enthusiastic and who loves working with people in a customer facing role. We are looking for someone who is self-motivated and organised, with a strong work ethic who takes pride in what they do. We are looking for someone who will enjoy working hard as part of a dynamic, innovative and fun team; we take what we do very seriously but we don’t take ourselves too seriously. Good communication and people skills will be essential as will good phone handling, keyboard and IT skills. Experience is not essential but common sense is.

If this is something that interests you and you think that you could make a valuable contribution in this role while carving out an excellent future for yourself please apply, we want to hear from you.

Applicants for this position must follow the instructions provided here and in any subsequent instructions precisely. The ability to pay attention to and follow clear written procedures without supervision will be a key attribute of the successful applicant. Applicants calling to the office or communicating by any means not specifically directed in the instructions or any subsequent instructions will be disqualified.

In order to apply, please do the following:

  • Write a 300 to 375 word covering letter with the subject line “Why I am the perfect candidate to be your new Customer Service Superstar!” telling us exactly why you believe that you are perfect for the position and why you want to work here. Please print the letter in Arial font with 12 point justified type. Ensure that the letter is signed.
  • Attach your CV with your covering letter.  Please include 2 referees (we will not contact any referees without seeking your consent in advance).
  • Send the covering letter with CV to us in .pdf format by email with “[Application for Support Position from Blog]” in the subject line to on or before close of business on Friday 4th January 2019.