Bringing a Workplace PTSD Claim
Our personal injury department is led by Liam Crowley, an experienced litigator who has supported many people through claims involving serious physical and psychological injuries. With more than 30 years of experience in personal injury, McCarthy + Co Solicitors LLP will handle your claim with sensitivity, discretion, and a genuine commitment to securing the best possible outcome for you.
Employers have a duty under the Safety, Health and Welfare at Work Act 2005 to protect the mental as well as the physical health of their staff, which includes assessing and managing the risk of psychological harm. It helps to understand that the law compensates a recognised psychiatric injury, such as diagnosed PTSD, rather than ordinary stress or upset, so a medical diagnosis is central to any case. A claim may be possible where an employer has been negligent, and where psychological harm was a reasonably foreseeable result. Common examples include:
- exposure to traumatic or violent incidents without adequate training, support, or safeguards;
- a failure to follow health and safety procedures, leaving staff in situations they were not equipped to handle;
- sustained bullying, harassment, or intimidation that management failed to address;
- unreasonable and prolonged work pressure that the employer knew, or ought to have known, was causing harm; and
- being placed in an unnecessarily dangerous situation, for example, being required to use faulty equipment or carry out tasks you were not trained for.
Every situation is different, and these claims can be sensitive and complex, so it helps to talk things through with someone experienced. Arrange a time to speak with a solicitor by completing our quick and confidential online form.
Recognising post-traumatic stress disorder
PTSD can develop straight after a traumatic event, or weeks, months, or even years later. Everyone experiences it differently, but common symptoms include:
- reliving the event through flashbacks, nightmares, or intrusive memories;
- avoiding people, places, or situations that are reminders of what happened;
- feeling constantly on edge, easily startled, or unable to relax;
- difficulty sleeping or concentrating; and
- feelings of isolation, irritability, guilt, or low mood.
If you are struggling, you do not have to manage on your own. Your GP is a good first point of contact, and the support services listed at the end of this page can also help. Seeking support matters for your wellbeing, and it also helps to document the effect the experience has had on you.
“I want to formally express my sincere gratitude for the legal services they provided regarding my workplace injury claim. I am very pleased with the satisfactory outcome of the case, but am equally grateful for the professional and supportive manner in which they handled the entire process. “
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Meet Liam Crowley
Liam Crowley is a partner at McCarthy + Co Solicitors LLP and leads our personal injury department. He has worked in litigation for almost 20 years, and in recent years he has acted almost exclusively for personal injury plaintiffs before the Circuit and High Courts, attending court venues throughout Ireland. He has handled many complex High Court actions involving multiple defendants and high-value loss of earnings claims, and he has managed investigations and claims in many wrongful death cases for families who have lost loved ones in road traffic and workplace accidents.
If you have developed PTSD because of your work and would like trusted, attentive advice, you can contact Liam directly at liam@mccarthy.ie.
Frequently Asked Questions
Some of the questions we are often asked in relation to this topic.
What kinds of workplace situations can lead to PTSD?
PTSD is usually triggered by exposure to a violent, frightening, or deeply distressing event. Some roles carry a higher risk, including members of An Garda Síochána, the Defence Forces, the fire service, and paramedics, who regularly face traumatic situations. However, PTSD can affect people in many other settings, such as schools, hospitals, offices, factories, and shops. It can also occur after an assault, a serious accident, an armed robbery, or sustained bullying. What matters legally is whether a traumatic experience at work, and a failure by the employer to protect you, led to your condition.
Do I need a formal diagnosis to make a claim?
Yes. Irish law compensates a recognised psychiatric injury, so a formal diagnosis of PTSD, or of another recognised condition, from a suitably qualified professional is essential. Ordinary stress, worry, or upset, however genuine, is generally not enough on its own. This is one reason it is important to see your GP and, where appropriate, a mental health specialist, both for your own wellbeing and to create the medical record that a claim depends on.
When is my employer legally responsible?
An employer is responsible where they have been negligent, and where psychological harm was a reasonably foreseeable consequence of that negligence. In practice, this often means showing that the employer knew, or ought to have known, of a risk to your mental health, for example an obviously traumatic exposure or a known pattern of bullying, and failed to take reasonable steps to prevent it. Employers are required to assess and manage psychosocial risks, not only physical ones, so a failure to do so can be central to a claim.
How long do I have to make a claim?
In general, you have two years to bring a claim, but the timing can be less straightforward with PTSD, because the condition sometimes develops or is diagnosed well after the event. The two years usually run from the date you became aware that you had a significant injury linked to your work, rather than from the event itself. Because this can be open to argument, it is wise to take legal advice as soon as you are able to.
How do I prove my PTSD was caused by work?
Evidence is key, and it usually combines several strands: medical records and reports documenting your diagnosis and its severity; incident or accident reports and any related correspondence; and accounts from colleagues or other witnesses. The aim is to establish a clear link between the traumatic experience at work, the employer’s failure to protect you, and your condition. We can help you gather and present this evidence in a sensitive and structured way.
How is compensation assessed?
Compensation has two parts. General damages, for the effect of the condition on your health and quality of life, are assessed using the Personal Injuries Guidelines, which contain a specific category for post-traumatic stress disorder. Special damages cover financial losses, such as lost earnings, the cost of therapy or other treatment, and any future losses. The amount reflects the severity of your condition, how long it is expected to last, and the extent to which it affects your daily life and your ability to work.
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Useful Resources
Some links that you may find useful:
- HSE – Post-Traumatic Stress Disorder (PTSD)
- Health and Safety Authority – Workplace Stress
- HSE – Your Mental Health information line
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